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The National Czech & Slovak Museum & Library strives to make its programs and facilities accessible to all our patrons.

Coinciding with our mission, “to preserve, present, and transcend unique stories of Czech and Slovak history and culture through innovative experiences and active engagement,” we want all peoples to feel welcome and invited to experience what the museum has to offer, regardless of ability or background.

Parking/Arriving

Parking Garage: Entrance located on 15th Street. Free to use and handicap accessible.
Outdoor parking: Next to the museum on 15th Street and across the street in Czech Village.

ADA Accessibility

  • An elevator is available on each floor including the parking garage, 1st floor exhibits, and administration offices on 2nd floor.
  • Touchless doors located at the Library, elevator lobby, family restroom, and garage entrance.
  • Wheelchairs are available for those that need them at no cost, but are first come first serve.
  • Hearing enhancing microphones for theater are at the front desk for those with hearing problems.
  • The museum utilizes hearing loop technology at our welcome desk, library desk, and in our store. We are also able to equip any event with hearing loop technology upon request.
  • All films in the theater are captioned.

Restrooms

The museum contains 3 restrooms and all restrooms are handicap accessible. One family restroom is available.

Pets

Service animals are the only animals allowed in the museum at any time. Service animals are dogs that are trained to perform tasks for the benefit of an individual with a disability. This can include a physical, sensory, psychiatric, intellectual or other mental disability. Tasks performed by the animal may include pulling a wheelchair, retrieving dropped items, alerting a person to a sound, pressing elevator buttons or a variety of other tasks. The work performed by a service animal must be directly related to the individual’s disability. This does not include Therapy animals.

Hubert's Night Owls

During a Hubert’s Night Owls program the NCSML stays open late from 4:00-5:00 p.m. for families and community members with special needs. We will offer optional multi-sensory activities and fewer distractions in our exhibits for a less overwhelming experience for sensitive eyes and ears. Check our events calendar for the next Hubert’s Night Owls program.

Contact

For additional information, need assistance, or an accommodation for any ticketed programs or RSVP events, please contact Sarah Henderson at: 319-362-8500 ext. 231 or email shenderson@ncsml.org.

If you need personal assistance before attending the museum please contact Visitors Services Coordinators at 319-362-8500 ext. 100.

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