Museum Store Associate

10-15 hours a week
Must be available Saturdays, Sundays & Holidays.
Pay depends on experience.



Friendly, upbeat personality.

Must be willing to work occasional nights and special events.

Strong interest in working retail at a non-profit organization

Well-developed organizational skills with attention to detail.

Must enjoy customer service and interacting with a diverse groups on a daily basis.

Attendance/Punctuality – Is consistently at work and on time; ensure work responsibilities are covered when absent.

Professional appearance.

Essential Functions

Serves as the visitor and volunteer point of contact in the Museum Store, will include volunteer supervision and training.

Oversee store opening and closing procedures including cash reconciliations and deposits.

Become proficient in the understanding and use of the Point of Sale system (POS) including sales processes, daily reports and end of day reconciliations, database maintenance and related functionality. 

Assist with merchandise receiving and processing, including tagging, stocking and display.  Ensures proper handling including unpacking and checking against purchase orders and packing lists.

Responsible for the timely distribution of merchandise (new and restocking) to the store.

Responsible for daily e-commerce orders, including filling order, packing and shipping.

Maintains shipping/receiving area and stockroom including supplies, equipment and floor plan.

Assist with annual physical inventory.

Models and reinforces positive customer service behavior.  Diplomatically manages the customer’s needs and complaints in a timely and professional manner.

Desired qualifications

Photography and web design experience

Previous retail experience

Graphic design experience

How to Apply

Qualified candidates should be someone with an interest in retail and working for a non-profit organization. Email resume and three references to:  Sarah Jane Wick, Director of Museum Store, swick@ncsml.org

To apply for this job email your details to swick@ncsml.org

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