Director of Event Services

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Primary Duties and Responsibilities

The Director of Event Services is responsible for the planning and coordination of rental events held at the museum. The director will maximize use of NCSML facilities for weddings and special events. The director will also focus on building external relationships and marketing available space while keeping customer service a top priority.

 The Director of Event Services will:

  • Oversee the department in an efficient, effective, and profitable manner
  • Prepare and manage the department budget to meet annual goals
  • Respond to facility rental inquiries promptly and courteously
  • Effectively communicate with current and prospective clients to plan rental needs
  • Assure accuracy and quality of proposals, contracts, and budgets
  • Manage all licenses, permits, and inspections relating to the department
  • Coordinate and oversee set-up, tear-down, and execution of rental events
  • Conduct inside prospecting and outside communications to identify and generate new business
  • Recruit, train, mentor, and retain department event staff
  • Review pricing, policies, and procedures
  • Oversee logistics for all internal events in coordination with the Meeting and Event Manager and department directors
  • Ensure strong communication between all Event Service department staff
  • Strive to achieve a balanced workload between Event Services Director and Meeting and Event Manager
  • Work with the Director of Marketing to maximize marketing efforts
  • Ensure facility and rental equipment are properly maintained
  • Assume a safe working environment at all times
  • Perform other job related duties as needed or assigned

Experience and Qualification Requirements:

  • Previous event management experience required
  • Bachelor’s degree preferred
  • Previous supervisory experience preferred
  • Must be available to work extended hours and a variety of shifts to include nights, weekends, and occasional holidays
  • Excellent people skills and the ability to communicate effectively
  • Strong organizational skills and ability to plan and prioritize
  • Flexible and able to multi-task and problem solve in a fast-paced environment
  • Must be able to lift 50 pounds and stand for long periods of time

Title: Director of Event Services

Reports to: Vice President for Operations and Finance

Status: Regular Full-time

Direct Reports: Full-time Meeting & Event Manager, part-time Event Services Associate, and part-time Event Services staff

Email cover letter, resume, and three references to Brittany Scanlon at bscanlon@ncsml.org.

About the National Czech & Slovak Museum & Library

For more than 40 years, the NCSML has collected preserved and interpreted the stories of Czechs and Slovaks. In the beginning, our audience was relatively small, mostly local and composed primarily of visitors with Czech or Slovak heritage. Now a national museum with international standing, our audience has become much more diverse. In recognition of our shifting demographics, the NCSML is positioning itself as a place where anyone from anywhere can appreciate the stories, experiences and contributions of Czechs and Slovaks. It is a place to celebrate cultural diversity and have fun; and it is a place to dig deep. In learning about others, we hope visitors will learn about themselves, and make connections to important contemporary issues.

 The NCSML is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

To apply for this job email your details to bscanlon@ncsml.org

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