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Director of Event Services

This position reports to the Director of Operations

Status: Regular Full-time

Direct Reports: Full-time Meeting & Event Manager, part-time Event Services Associate, and part-time Event Services staff

 

PRIMARY DUTIES AND RESPONSIBILITIES:
The Director of Event Services is responsible for the planning and coordination of rental events held at the museum.  The director will maximize use of NCSML facilities for weddings and special events.  The director will also focus on building external relationships and marketing available space while keeping customer service a top priority.

 

The Director of Event Services will:

  • Oversee the department in an efficient, effective, and profitable manner
  • Prepare and manage the department budget to meet annual goals
  • Respond to facility rental inquiries promptly and courteously
  • Effectively communicate with current and prospective clients to plan rental needs
  • Assure accuracy and quality of proposals, contracts, and budgets
  • Manage all licenses, permits, and inspections relating to the department
  • Coordinate and oversee set-up, tear-down, and execution of rental events
  • Recruit, train, mentor, and retain department event staff
  • Review pricing, policies, and procedures annually
  • Work with the Marketing Director to maximize marketing efforts
  • Make inside prospecting calls and outside cold calls to generate new business
  • Ensure facility and rental equipment are properly maintained
  • Assume a safe working environment at all times
  • Perform other job related duties as needed or assigned

 

EXPERIENCE AND QUALIFICATION REQUIREMENTS: 

  • Previous event management experience required
  • Bachelor’s degree preferred
  • Must be available to work extended hours and a variety of shifts to include nights, weekends, and occasional holidays
  • Excellent people skills and the ability to communicate effectively
  • Strong organizational skills and ability to plan and prioritize
  • Flexible and able to multi-task and problem solve in a fast-paced environment
  • Must be able to lift 50 pounds and stand for long periods of time

 

HOW TO APPLY:

Email cover letter, resume, and three references to Brittany Scanlon, Director of Operations, at: bscanlon@ncsml.org

To apply for this job email your details to bscanlon@ncsml.org

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